How do I connect a knowledge base to an agent?
Create a knowledge base, add files, a site crawl or a connector, wait for indexing, then attach it to the Character.
Last updated June 22, 2026
Knowledge bases ground answers in your own content with Hebrew/Arabic tokenization and RTL-aware ingestion.
- Create a knowledge base (org-wide or per department).
- Add sources: files, a website crawl, or a connector like Zendesk.
- Wait for indexing to complete and check coverage.
- Attach the knowledge base to your Character.
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