Inbound support
Resolve support calls 24/7 — with dialect-aware agents.
Inbound agents answer instantly, understand the caller's dialect, resolve common issues from your knowledge base and escalate cleanly when needed.
<1s
answer time, no hold music
60%+
of routine calls deflected
24/7
coverage in every language
How it works
How a inbound support agent works
01
Connect your knowledge
Point the agent at your help docs, policies and FAQs — Hebrew and Arabic included.
02
Define resolution paths
Build pathways for your top intents and wire the tools to act on them.
03
Set escalation rules
Route complex or sensitive calls to the right human with a full summary.
04
Improve with Evals
Score quality per language and tighten weak spots over time.
Other use cases
Frequently asked
Yes — Arabic Gulf, Levant and MSA are handled, alongside native Hebrew, Russian and English.
Give your customers a voice agent that actually sounds local.
Book a demo and hear Arivox answer in Hebrew, Arabic or Russian — on a local number, on your terms.